You can contact Comed customer service using different phone numbers. First, the toll-free Comed phone number customers can dial is 1-800-334-7661. The customer service hours for this contact number are 24 hours, seven days a week. If you are a business customer looking for more information about the services, use the Comed customer service number, 1-877-426-6331. If your preferred language is Spanish, Edison’s phone number to contact is 1-800-955-8237. Customers looking to get information about assistance programs can contact the customer service at 1-888-806-2273.
Similarly, Chicago Utility Alert Network concerns can be directly communicated at 1-312-744-7000. Also, general smart meter inquiries can be resolved by calling 1-866-368-8326. Last but not least, the TTY Comed phone number is 1-800-572-5789.
If you encounter any technical problem, email Comed customer service. While there is no public email address to share general queries, email the company to get any technical support. Comed email address is webagent@exeloncorp.com. There is another method to hear back from the Comed customer service via email. To do so, head to the official website and navigate to the Contact Page. On this page, you must fill out a form sharing your contact details and your queries or problems. Once you have submitted the form, you will hear back from Comed customer service with the relevant and most effective solution.
The Comed corporate office is at Commonwealth Edison Company Chicago, Illinois 60726, United States. Use this address as a Comed mailing address to send your correspondence. The corporate office address is the center where critical decisions related to the company are made, and it also serves as an essential location for addressing various customer service issues. Send your concerns as written correspondence to the Comed corporate office, which will be reviewed and responded to with a possible solution. Another alternative is to visit the corporate office and talk to a representative to resolve your problem. This can be done if you are near the Comed corporate office.